Do you have an exceptional level of customer service? We are currently recruiting for a Fleet Service Advisor to work for a well-known, reputable automotive company within Cambridge.
You will be responsible for following through, estimating, and arranging any follow up work identified by engineers at time of scheduled/breakdown events. You will also ensure timely return of all failed parts from the engineering workforce and processing warranty claims on the Manufacturers’ accounts or system including dealing and checking payments.
Strong customer service and organisational skills are key with this position, you will be responsible for keeping in touch with a number of customers and keeping up to date with them.
• Minimum of 2 years in similar role
• Experience in managing complicated and ongoing industry related jobs and tasks, including planning, proactively chasing and achieving results
• Experience in warranty processes and proven track record dealing with warranty claims
• Extensive experience in dealing with external and internal customers at all levels
Salary: up to £25,000 pa
Hours: 6am-6pm or 12pm - 12am, 4 on 4 off shift.
Free onsite parking available.
With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.
Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.
We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.
This isn’t just recruitment, it’s: Recruitment as it should be.