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Sophos Network Engineer







Date added

12th November 2018

Job Description

My client is a communications leader that is looking for a Sophos Network Engineer to help with their organic and continual growth.

The ideal candidate will be a Sophos Network Engineer with a couple of years’ experience that is looking to step up.

The below skills for the role are essential, you will be working supporting clients remotely.

• Sophos UTM Architect

• Sophos Mobile Control Architect

• Sophos XG Engineer


• WAN, LAN and security knowledge.

• 2nd/3rd Line support experience.

• A full UK driving licence.

The role will entail the below;

• Troubleshooting and Problem Resolution.

• Troubleshoot Sophos related issues and escalate to engineering team for resolution.

• Handle escalations and technically complex customer reported cases of Sophos products.

• Product configuration or guiding customer as how to configure specific feature.

• Excellent listening skills and clear concise verbal and written skills.

• Excellent customer service approach.

• Excellent organisation skills.

• Strong co-ordination and problem-solving skills.

Great benefits package and working environment.

If this is your next step please give me a call on 01223 237888

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