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System Support Engineer







Date added

5th December 2018

Job Description

My client is a world leading consultancy that truly works on a global scale. An exciting position due to continued growth has arisen. My client is looking for a Systems Support Engineer.

I am looking for a customer facing support analyst to join the London 2nd line team. This is a crucial role and offers opportunity to develop skills in a fast-moving IT environment.

The ideal candidate will be customer facing and have a strong IT back ground. Familiarity with Windows OS, Mac OSX, Android phones, iOS phones & Office suite would be a distinct advantage.

Key responsibilities:

• To have the technical skill set to fix problems that are brought directly to the support team and work with the helpdesk in other locations on quick fixes.

• To be willing to develop IT skills over time that enable you to fix more complex problems or solve incidents that take a longer period of time.

• To ensure all work is captured on the call logging system for future reference.

• To be willing to make service improvement suggestions, be open to change and help improve the service we provide to our people


25 days holiday option to (buy 5 or sell 5)

Pension 3% employee 8%

Bonus scheme

Private health care

Life insurance value of 4x salary

Additional Flexible Benefits package

With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This isn’t just recruitment, it’s: Recruitment as it should be.

For more information, call us or visit our website at