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Customer Service Support




Stamford, Bourne & The Deepings



Date added

10th January 2019

Job Description

Are you reliable, enthusiastic and flexible? Do you have a desire to learn and develop you existing skills; always looking to go the extra mile? If so, we have the opportunity for you to join an established and reputable company on the border of North Peterborough/South Lincs.

Working as Customer Service Support you will be responsible for: processing customers postal and web orders; efficiently and accurately ensuring KPIs are met. You will ensure additional support is provided to the Advisors and cover the telephones during busy periods. Other duties include: completing post and weekly banking for the department; following a strict internal process and lastly troubleshooting any errors which may have been highlighted during the order process.

The ideal candidate would be someone with previous customer service experience however this isn’t essential and full training will be provided. You should also be able to work well under pressure, within a fast-paced environment. Excellent computer and communication skills are essential for the role and customer satisfaction is paramount.

• An opportunity to work within one the local area’s most sought after companies;

• Autonomous, flexible working environment;

• A role to make your own;

• 35 hour working week and good benefit package;

• Collaborative working with a focus on personal development.

• Free onsite parking

If this sounds like to the role for you, I look forward to hearing from you and please get in touch. The role would suit candidates living in and around Peterborough, Spalding, Bourne, Stamford, Boston, Grantham, Oundle, Oakham, Whittlesey, and Sleaford.

With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This isn’t just recruitment, it’s: Recruitment as it should be.

For more information, call us or visit our website at