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Service Desk Co-ordinator







Date added

16th January 2019

Job Description

I am currently partnering with global client who focus on the manufacturing and developing of premium products for the Scientific Industry, they currently have an opening for a Service Co-ordinator to join on a 12month basis. The position of Service Co-ordinator will attract a salary of £23,000 - £25,000, our client has on-site parking and a strong benefits package and are located Stevenage.

The ideal candidate for this position will have previous experience in a similar position as our client needs someone who can hit the ground running, you will be driven, enjoy working in a busy, time sensitive environment. You will enjoy working with clients and take pride in delivering exceptional levels of service. IT would be advantageous to have experience with SAP for this position.

Key duties will include;

• Supporting the wider service team with requests for information, quotations and the following up of these.

• First port of call for queries into the company via email, phone and web

• Take responsibility for certain key accounts within the organisation

• Ensure that invoices are sent out in a timely manner

• Issuing of Risk Assessments

• Directing technical queries to the internal teams or engineers

• Other ad-hoc duties as required

For more information please call Lucy at The ONE Group.

With offices in Cambridge, Northampton and Peterborough – The ONE Group’s recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical.

Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands.

We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This isn’t just recruitment, it’s: Recruitment as it should be.

For more information, call us or visit our website at www.theonegroup.