Customer Service Representative

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Customer Service Representative

  • Location: Northampton
  • Salary: Up to £25000 per annum per year
  • Job Type:Temporary

Posted 4 days ago

  • Sector: Customer Service
  • Contact: Clare Filsell
  • Contact Email: cfilsell@theonegroup.co.uk
  • Duration: 9 months
  • Start Date: ASAP
  • Expiry Date: 22 January 2025
  • Job Ref: BBBH53167_1734947204

Customer Service Representative - Maternity Cover
Location: Sywell - Onsite role
Salary - £25,000pa
Hours - 8.30am until 5pm with 30 minute lunch

Role Overview:

This dynamic role focuses on providing exceptional customer service while supporting external sales representatives. It is a great opportunity for growth with the potential to become a permanent position.

Key Responsibilities:

  • Collaborate with external sales to serve a dedicated area.
  • Create, send, and follow up on quotes.
  • Conduct proactive outbound calls to promote products.
  • Assist customers with stock availability, lead times, and orders.
  • Build strong relationships with customers and key stakeholders.
  • Handle inbound calls, resolve customer complaints, and process returns or warranty requests.

Skills Required:

  • Proficiency in IT and CRM systems, with experience in Salesforce preferred.
  • Customer-focused, highly organised, and commercially aware.
  • Effective communication skills and the ability to thrive in a fast-paced environment.
  • Due to location, you will need to have your own transport.
  • Our client is looking for immediate available candidates.

Join a supportive team where your skills can shine and evolve into a permanent role!