I am pleased to be working once again with one of the key supporting departments of the University of Cambridge. They are looking for an experienced Repairs and Maintenance Manager to join their Estates team on a 6 month temporary basis.
Ideally you will have worked in a repairs or maintenance team before, ideally in a managerial or leadership position, either within the trade or have a diagnostic mind as this is a very hands on role.
Core responsibilities will include
To oversee and be responsible for the operational delivery of a high quality repairs and maintenance service across mixed tenure housing stock, enhancing the customer experience and the University's housing offer.
? Responsible for the operational management of void repairs through a surveyor and contractor.
? Contribute to setting the strategic direction and budgets of managed service.
? Establish effective reporting mechanisms for repairs data to ensure services are be monitored effectively and future demands and impacts can be identified to drive service delivery plans and budget setting
? Lead on investigating and resolving customer complaints across the Housing Service Team.
Work with Resident to model and establish strong positive engagement with customers in line with best practice and current tenant satisfaction measures
If this sounds like an opportunity for you, then don't delay, please contact me for an informal discussion as a quick start is available for the successful candidate