Commercial
Office
The Commercial Office roles that keep a business running. Office management, administration, customer service, facilities, business services, and the project work that sits across them. Two decades of recruiting these roles in the East of England and Home Counties, with a team that knows the local market as well as anyone hiring into it.
WHAT WE COVER
Our work covers Cambridgeshire, Lincolnshire, Suffolk, Norfolk, Essex, Hertfordshire, Northamptonshire, Bedfordshire and Buckinghamshire, from offices in Cambridge, Peterborough, Northampton, and Hertfordshire & Essex. Many of the roles in this space are urgent. Someone’s left, someone’s gone on parental leave, or a project deadline has moved and the team needs reinforcing. We work to that pace when we need to, while still doing the screening properly.
Administration
Administrators, EAs, PAs, and team coordinators across all sectors.
Customer
Service
Service
Team members to managers, in both B2B and B2C environments.
Facilities
The people who keep your premises and operations running day to day.
Office
Management
Management
From Office Manager to Operations Lead, across small businesses and multi-site organisations.
Procurement
Buyers, purchasing officers, and procurement managers across office-side and indirect spend.
Project Management
PMO, project coordinators, project managers, and programme leads.
Business Services
The wider operational support roles that hold a business together
Executive Search
Senior operational and business services appointments where discretion matters.
How WE Work
We recruit across permanent, contract, and temporary briefs in the Commercial Office division, and we’ll always give you a straight view on the role – whether the salary or rate matches what the local market expects, where the brief might benefit from refining, and which type of hire fits the situation if you want our take. Permanent hires work best for the commercial roles you want long-term as part of the team. Contract or temporary often makes sense for parental leave cover, project peaks, urgent gaps, or seasonal volume. A lot of our clients run both at different times of year.
Our Approach
Our Commercial Office consultants stay in this market (80 years and counting!) and know the difference between an Office Manager who’ll thrive in a small owner-managed business and one who needs the structure of a larger team to do their best work. They understand why a Customer Service Lead from one industry might transfer beautifully to another, and why a Project Manager from agency-side might or might not fit in-house. That kind of judgement is what we bring to every brief, and it’s why most of our Commercial Office work is repeat business.
RECENT PLACEMENTS
WHAT PEOPLE SAY
Working with Sundeep on any recruitment campaign is a pleasure, knowing that she will deliver. The search and selection for my HR Business Partner was no exception. Sundeep had previously found the ideal candidate for me when the role was originally office based. When, for strategic reasons I decided to change the role to be field based, Sundeep as always welcomed the challenge, finding out exactly what I was looking for and the remit of the role, coupled with what she already knew about the business, the culture and me as a manager. Via going to market with a highly professional campaign, Sundeep identified not only one but two high calibre successful candidates. With two weeks before the initial candidate was due to start, they received a counter offer which meant we were back to square one. Not to be beaten, Sundeep found the second candidate for me, which surpassed mine and the business’ expectations. As with the varied and numerous positions Sundeep has sourced for me for the years, her approach, diligence and methodology is second to none. She works to a strict deadline and only puts forward CVs for candidates she has fully interviewed and researched, pulling together a condensed and concise shortlist of candidates for my consideration, knowing that these candidates meet not only the requirements of the role but the personality, behaviours and values of our company. Her description of each of the candidates is always spot on, and I appreciate and respect her honest feedback and advice on the market place. I can truly say, working with Sundeep is like having my very own in-house recruitment specialist working alongside me.
I want to say a huge thank you to Melanie at The ONE Group. If it wasn’t for her believing in me and giving me the opportunity, I wouldn’t be where I am today. Your support, encouragement, and trust have made all the difference, and I’m incredibly grateful. And this is why I recommend Melanie and The ONE Group. I was in a bit of a mess a few months back, I rang The ONE Group for help on the Wednesday, by Friday I had an interview, by the following Monday I got the job, which I am so happy about. The business and the people are so amazing, so if you are ever in a position where you need help, call The ONE Group. Thank you for everything!
Melanie is really professional and really listens to your needs. She’ll help guide interviews, giving tips and advice to help calm those nerves. Always happy to answer questions, even at ridiculous times in the day/evening. she really kept me in the loop through each process, and continues to do so despite me having already started in my new role. Can’t thank you enough!
